Date: 09 Aug 2025
We are pleased to announce the latest update to Kadal AI Workbench, introducing new features, interface improvements, and key fixes to enhance usability.
Key Features
Tenant and User Management (Superadmin Only)
- A tenant management page has been introduced which creates integrated tenants for both KAI and KCMS
- All the applicable tenant configurations including enabling custom solutions, are now available through an interface and can be managed effortlessly.
- User management, which was so far disconnected between KAI and KCMS, is now integrated. Users can now get access to both platforms and will receive a single registration email with all the details.
Login Page Improvements
- UIX improvements in the Login page have been implemented
- Users can login using their email id or SSO
Access to platforms and Seamless Login
- Users getting logged in to KAI will also have access to KCMS and vice versa. This means that users now need not remember multiple credentials for different platforms. The user management has been synced up.
- Users now need to login just once (using email or SSO). Post that, any subsequent hit of the URL will auto log them in (unless the user has manually logged out OR Google logs them out due to password policies)
- If the user tries opening another tenant in a new tab, the 1st tab will auto switch to the latest tenant opened (NOTE - In a browser, all tabs will update to the latest switched tenant)
Tenant Switcher and multi-tenancy
- A tenant switcher has been added in KAI, providing access to all the tenants the user has been added into.
- No need to remove different credentials for a different tenant. Users can login once and switch seamlessly between tenants in KAI.
- Note - In absence of multi-tenancy, earlier, users were added with numerical increments eg. +1, +2 etc. There is an activity taken up to merge these into their primary accounts. In case users need to have their other accounts merged (created using dummy ids), they can place a request to kadalsupport.
Auto agent creation
- A new interface has been introduced for quick agent creation.
- For users just starting out, a ‘Conversation’ mode is available, where an agent will guide the users to auto create the agent. Users need not worry about choosing a model or setting a temperature. Based on user need, the agent will auto-add these. As the user confirms, these get auto added to the ‘Guided Form’ view.
- The “Guided Form” view is the space where the agent instructions and other configurations are visible. Users wanting to directly create the agent can use this space to create their agent.
- A “Preview” mode is enabled to see the preview of the agent being created. Post Save, the details are reflected in the Preview mode. Users can try the Preview and make adjustments to the agent as needed.
- A “Conversation starter” area is added, where the agent’s starter text can be added to guide the user for conversation.
- The ‘Token’ field has been removed. The maximum value for input and output is automatically considered and need not be updated by the user.
- The “Configuration” icon has now been replaced with “Edit”
- The “Master Prompt” has options to add rich text content - Bold, Italic, Numbers and Bullets
Chat Interface Updates
- Download Chat option now available in Threads. Download will download to a pdf file on the user's local system.
- “New Chat”, “Open Sidebar”, “Download Chat”, “Clear Chat”, “Publish” options are shifted to the right.
- The Thread or Agent name will be displayed on the top panel.
Sync for agents created via CMS
- Any agents created directly in CMS, will get tagged to the logged in users as its creator and show under “Drafts” in KAI. If the agent is published from CMS, then in KAI, it will show under “Published”
- The agents will only be visible to the owner as long as they are not Published.
- Post Publish, the agents will be visible to other users in the tenant.
- To edit any agent, the owner needs to un-publish the agent 1st
Google Drive Import (enabled for External domains)
- Google drive import is now available for external domains (non LM or Straive)
- Users belonging to external domains can import files to their repository. Folder selection is restricted by Google.
New LLM Models enabled
- The following models are now enabled and can be requested for the tenant via kadalsupport -
- Gemini 2.5 Flash
- Gemini 2.5 Pro
Defect Fixes
Several important fixes have been implemented in this release, including:
| Ticket ID | Defect Description |
| FNG-8139 | K4S - Urgent Kadal Issue [Zendesk#9891] |
| FNG-6467 | Issue with Content Generation Bot for SNT36 Tenant [Zendesk#9155] |
| FNG-5178 | F.A.Davis - Kadal Chatbot issues - The chatbot built on Kadal is producing different responses [Zendesk#8674] |
| FNG-8139 | Urgent Kadal Issue [Zendesk#9891] |
| FNG-7838 | One of the user didn't receive welcome email for Kadal AI [Zendesk#9756] |
| FNG-6467 | Issue with Content Generation Bot for SNT36 Tenant [Zendesk#9155] |
Upcoming Features & Improvements
Looking ahead, we are working on:
- Content Ingestion improvements
- Improving the History retention in chat conversations
- One Unified platform
- Attaching files from Gdrive during conversations